Delivery & Payment

Shipping Guide

For purchases over £ 1000, delivery is free throughout England

1. Do you deliver anywhere in the UK?

Yes, we delivery all our products anywhere in the UK and throughout Europe, but indicate that delivery in Europe is paid by agreement. Delivery cost is negotiable depending on the volume of square meters.
Pickup is also possible. All details can be specified by number.

2. How long will delivery be?

We aim to delivery all items that are in stock from 5-7 working days.

3. On the day of my delivery, what time will my order be delivered?

Deliveries can be any time between 7am – 6pm.

4. Do you offer a timed delivery service?

We do offer a timed delivery service, however you would need to contact us to discuss this. There is a charge for this service.

5. Can my order be delivered to a different address?

Online orders can be delivered to a different address.
Telephone order can be delivered to a different address once passing relevant security questions.

6. Will I be contacted before delivery?

If your item is on our standard delivery system then a member of the delivery team will contact you informing you of the delivery date. If this delivery date is not acceptable then let them know to arrange another more suitable day. Upon them informing you of the delivery day, you may ask them if they have an estimate time of arrival, although it is normally a 9am – 5pm delivery slot they may be able to give you an idea of the time of day or an am or pm delivery.

7. Will the delivery company carry the goods inside my property?

Due to insurance guidelines as well as transport restrictions, the delivery personnel are unable to enter private residences. The transport company are responsible for unloading your order from the delivery vehicle via a tail lift only. They are not responsible for lifting or carrying the goods once unloaded. Bulk items are kerbside delivery only.

Payment Methods & Guide

1. What Payment methods do you accept?

We accept payment by cash, credit card, debit card, and bank transfer.

2. How is my information secured when using the website?

Website uses the latest security systems and only stores customer details.

Returns Policy

Please contact us before returning any items. You can cancel your order if the delivery has not yet started. The product is non-refundable.